Lake County Health Dept Clerk II (Children & Adolescent Behavioral Services) in Waukegan, Illinois

Clerk II (Children & Adolescent Behavioral Services)

Tracking Code


Job Description

Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you!

About the Role:

Our busy Children & Adolescent Behavioral Services (CABS) program is interested in hiring an experienced and reliable Clerk II who can assist with general office duties, including checking in/out clients, answering phones, copying and scanning documents, filing, responding to emails and performing additional administrative duties as required. You will be the first point of contact for clients entering our clinic, so you must have a polite and friendly disposition, and be readily available to greet clients and direct them as necessary.This is a grant position working within the SAMHSA System of Care grant.

Location: 3010 Grand Avenue, Waukegan, IL

Hours: Monday, Tuesday and Thursday: 9:00am - 5:00pm; Wednesday: 11:00am - 7:00pm; Friday: 8:00am - 4:00pm

Skills and Experience

  • Perform various clerical duties which may include client opening and closing procedures, computerizing and reporting data, correspondence and reports, fees, filing, inventory/ordering supplies, photocopying, faxing and deposits.

  • Provide assistance to the clinical staff/MDs regarding general client needs.

  • Check in and check out clients.

  • May serve as receptionist for the program, which includes answering telephone, scheduling client appointments, collecting client payments and directing calls, as needed.

  • Obtain signatures, copies and information to verify third party coverage and process client billing.

  • Provide atmosphere of customer service in assuring that clients and co-workers are treated in a friendly and respectful manner. Displays positive attitudes and behaviors in the accomplishment of job duties.

  • Respond to inquiries, gives appropriate information and referrals, and documents, if necessary.

  • Acquire and utilize knowledge of LCHD/CHC database; word processing and NextGen software and other equipment commensurate with position.

Education, Qualifications, and Certification:

  • Requires a high school diploma or G.E.D. certificate.

  • Requires 1 year of general office experience.

  • Spanish-speaking a plus.

About the Perks:

Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit theHealth Departmentpage to get additional information on why you should work for us.

To learn more about the department you will be working for, please visit the CABS Program information page. If you would like to learn more about our community impact and to see some of our employees in action, please review this shortvideo.

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.

Job Location

Waukegan, Illinois, United States

Position Type



15.08 - USD

Applications will be accepted

Position is subject to close at any time.