Apex Systems Business Relationship Manager (1021134) in Waukegan, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/6994235 DescriptionDescription: Business Relationship Manager (BRM) -Retail, you will be primarily responsible for building strategic relationships with key business leaders including executives. You will be focusing on developing in-depth understanding of Retail Operations business processes, including its needs, objectives, and priorities, and identifying opportunities that add value to the organization.You will have the opportunity to partner with the business to build the business process and technology transformation/innovation road maps and instrumental in implementing business process best practices and solution selection.You will help develop business cases to allow firm leadership to prioritize initiatives and share knowledge and perspective with IT and Executives. Additionally, you will act as a liaison between the business and IT, in order to drive value realization while acting as an advocate for their assigned business area(s).FUNDAMENTAL JOB TASKS: *Initiate and develop relationships with business users in order to build rapport and credibility as well as develop a deep knowledge of assigned program area(s)*Perform research and take advantage of learning and development opportunities to gain an understanding of business strategies, competitor capabilities, and industry and technology trends*Identify opportunities and innovative ideas which have the potential to streamline/automate processes, reduce costs or staff effort, improve quality, solve real business problems, and/or grow the sales*Facilitate and manage business requests, facilitate the creation of business cases and roadmaps, and set appropriate stakeholder and user expectations*Ensure business value realization and optimization, from value plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value*Ensures business benefits associated with IT projects are quantified and realized including determining metrics and data necessary to demonstrate cost/time savings and/or value added *Manage the projects thru the life cycle*Work with Business Analysts and others to gather, document, and prioritize business requirements, assess options, risks, and costs, assist in the identification, evaluation, and design of technical and non-technical solutions, and develop and execute test plans*Serve as liaison between IT and business end users*Advocate within IT, helping the delivery teams better understand business strategies and actions*Demonstrate excellent written and verbal communication skills as well as superior listening, critical thinking, and probing skills - with subtlety, tact, and diplomacy*Assist business stakeholders with communication, training, and change managementEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at firstname.lastname@example.org or 844-463-6178.VEVRAA Federal ContractorWe request Priority Pr otected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.