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Lake County, Illinois Breastfeeding Peer Counselor I - WIC BMB/HP in Waukegan, Illinois

Breastfeeding Peer Counselor I - WIC BMB/HP

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Job Description

Do you want a career where you can truly make a difference?The Lake County Health Department and Community Health Centeris one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you!

About the Role:

Under the supervision of the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) Breastfeeding Coordinator, provides breastfeeding promotion, encouragement and support to all pregnant and breastfeeding women on WIC. The Breastfeeding Peer Counselor I is enthusiastic about breastfeeding and strives to help other mothers enjoy a positive experience.

Location: 2400 Belvidere Rd, Waukegan, IL & 1840 Green Bay Rd, Highland Park, IL

Hours: 37.5hours a week, Monday-Friday

  • Monday, Tuesday, Wednesday & Friday (8:30am-4:30pm)

  • Thursday (11:00am-7:00pm)


Skills and Experience

  • Provides basic breastfeeding information and support to new mothers, including educating them about the risks of not breastfeeding, overcoming common barriers and successfully initiating and continuing breastfeeding. Helps mothers prevent or resolve common breastfeeding concerns.

  • Works with other WIC employees and medical staff to become part of clinic flow to minimize client wait times and provide optimal customer service.

  • Provides one-on-one breastfeeding counseling/support services to WIC clients at assigned clinics.

  • Counsels WIC mothers via telephone (call or text) by providing encouragement and support for breastfeeding prior to delivery, during the early postpartum period and as appropriate thereafter. May require being available via phone outside of regular work hours.

  • Follows up on missed calls and texts to the assigned BFPC cell phone in a timely manner. Runs computer reports and documents contacts with pregnant and breastfeeding women according to protocol. Documents services and one-on-one/telephone counseling in Cornerstone case notes.

  • Assists in building and maintaining clinic caseload by enrolling new pregnant, breastfeeding, postpartum, and infants in Cornerstone. Promotes breastfeeding and WIC services to Medicaid Presumptive Eligibility (MPE) and pregnant women early in their first trimester to patients of the FQHC.

  • Assists in maintaining inventory of breast pumps and supplies at assigned clinics.

  • Maintains up to date knowledge of breastfeeding issues/trends through appropriate training and continuing education. Participates in Peer Counselor meetings, staff trainings and breastfeeding in-services. Also provides a detailed summary when attending events sponsored by outside organizations.

  • Assists in mentoring and training new peer counselors staff.

  • Prepares weekly report for Breastfeeding Coordinator listing all breastfeeding services and activities provided.

  • Participates in Continuous Quality Improvement activities to assess, monitor and improve clinic services.

  • Participates in mandatory in-services and drills, attends staff trainings and other continuing education to update skills, meet programmatic needs, and provide for individual career goals.

  • Refers clients to other resources/services for further assistance as appropriate.

Education, Qualifications, and Certification:

  • Requires a High School Diploma or G.E.D. certificate.

  • Requires completion of “Loving Support” Breastfeeding Peer Counselor Training Program (or a similar 20-hour training which includes all the significant Loving Support components) within the first 6 months of hire.

  • A woman of the community, with similar characteristics (i.e. age, race, cultural ethnicity, education and socioeconomic level) of WIC participants and must have breastfed at least one baby within the last 5 years (does not need to be currently breastfeeding).

  • Ability to work evenings, weekends, holidays and overtime as necessary.

  • Ability to maintain and keep records.

About the Perks:

Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit theHealth Departmentpage to get additional information on why you should work for us.

If you would like to learn more about our community impact and to see some of our employees in action, please review this shortvideo.

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status and other protected characteristics.

Job Location

Waukegan, Illinois, United States

Position Type



12.36 - USD

Applications will be accepted

Position is subject to close at any time.