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Edward-Elmhurst Health Health Coach Care Mgmt in Warrenville, Illinois

Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago. Edward-Elmhurst Health provides comprehensive healthcare at more than 60 locations in the suburbs of Chicago. Our success has always been — and always will be — driven by our most talented, reliable, compassionate and skilled people, who genuinely believe in delivering top quality care to our patients and their families. At Edward-Elmhurst Health, you will also experience a vibrant culture and an atmosphere of nurturing support and leadership.

Be DRIVEN to join our over 8,000 employees, 1,700 staff physicians and 1,800 volunteers who want to provide safe, seamless and personalized care every day for our patients, our families and our communities.

GENERAL SUMMARY:

Under the general supervision this position works independently and as part of a team to provide support, health education, and care management services to patients and their families using an empowerment approach in coordination with health care providers and systems. Responsible for wellness coaching to reduce or eliminate high risk behaviors; encourages the adoption of habits that are conducive to a higher quality of life; develops and distributes health education materials to identified patients and family members; discusses customized care plans for patients including goals and p

Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago. Edward-Elmhurst Health provides comprehensive healthcare at more than 60 locations in the suburbs of Chicago. Our success has always been — and always will be — driven by our most talented, reliable, compassionate and skilled people, who genuinely believe in delivering top quality care to our patients and their families. At Edward-Elmhurst Health, you will also experience a vibrant culture and an atmosphere of nurturing support and leadership.

Be DRIVEN to join our over 8,000 employees, 1,700 staff physicians and 1,800 volunteers who want to provide safe, seamless and personalized care every day for our patients, our families and our communities.

lans of action; coordinates care with other health related vendors for optimal patient care.

PRINCIPAL DUTIES AND RESPONSIBILITIES: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except those that begin with the word "May.")

  • Provides support, empowerment, education, and care management services to identified patients as designated.

  • Verifies eligibility based on criteria report

  • Identifies support needs for patients and/or their caregivers/families.

  • Develops and/or modifies care plans, provides creative guidance in initiating care plan, assists patient in overcoming any self-management challenges based on provider’s plan of care.

  • Conducts assessment of patients' physical activity, dietary habits, cigarette smoking habits, and social and economic resources.

  • Works with patients with readmission issues to prevent reoccurrence.

  • Provides prescriptions, DME equipment and outpatient services to appropriate patients as needed.

  • Assists in reviewing all specifically designated patients such as readmissions, CHF patients, AMI patients, PNA patients, COPD patients and other high risks designated individuals as assigned

  • Documents all actions in required EMR system.

  • Maintains daily case load and discusses any complex patients with RN Care Manager that may need higher level of care management.

  • Coordinates with RN Care Manager - develops and modifies care plans, provides creative guidance in initiating care plan, overcoming any self-management challenges as needed.

  • Utilizes and works with community resources to ensure resources available to the patient and their disease specific care options.

  • Requests referrals from provider for needed services and facilitates access to community resources.

  • Collaborates with provider and RN Care Manager to help educate patients with chronic illness about evidence-based standards of care and self-management of their chronic illness.

  • Participates in performance improvement activities as assigned.

  • Complies with all required documentation of patient services.

  • Provides baseline and benchmarks for Quality improvement/outcome tracking.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Required Education, Skills and/or Experience:

  • Minimum of two years of experience in outpatient ambulatory care setting

  • Knowledge and understanding of insurance/payor mix

  • Experience working with healthcare systems and community-based organizations.

  • Ability to handle multiple responsibilities, stress, and high work load volumes

  • Ability to easily adapt to change

  • Working knowledge of Microsoft Office products

  • Ability to work as part of a multidisciplinary team

  • Strong organizational skills with excellent written and oral communication skills

  • Preferred Education, Skills and/or Experience

  • Epic User experience

  • Ability to work effectively with staff, community members, family members, and external agencies

  • Demonstrated problem solving and decision-making skills with ability to exercise initiative

  • Knowledge and understanding of continuous quality improvement principles

  • Required License/Certification:

  • Current CMA certification or registration through American Association of Medical Assistants (AAMA), American Registry of Medical Assistants (ARMA), or any other certifying agency or CNA Certified Nursing Assistant.

OR

  • Certified Health Coach through the National Commission for Certifying Agencies (NCAA), or National Board for Health and Wellness Coaching (NBHWC)

OR

  • Current State of Illinois Licensed Practical Nurse licensure

Benefits offered by Edward-Elmhurst Health include:

  • Medical, dental, and vision

  • 401K

  • Tuition reimbursement

  • Paid time off

  • Fitness center membership

  • Plus many other Employee Perks

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