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Baxter BCU Debit Card Specialist in Vernon Hills, Illinois

BCU Debit Card Specialist

Req # JR - 029122

Location Vernon Hills, Illinois, United States

Job Category Baxter Credit Union

Date posted 10/14/2020

As an employer, BCU models the dynamic assets of a top workplace, including confidence in company leadership, competitive compensation and benefits, employee development, workplace flexibility, and a passionate employee culture supporting a unified vision.

At BCU, you'll have a career in a growing organization and an environment that supports your professional and personal growth. For these reasons, BCU has been chosen as a Chicago Tribune Top 100 Workplace and a certified Great Place to Work.

Visit the link below to learn more about #LifeAtBCU:

https://players.brightcove.net/3101254895001/default_default/index.html?videoId=6013229634001

Summary:

The Debit Card Specialist is responsible for the day to day operations of the BCU debit card portfolio and shared branch processing. This individual is responsible for various debit card transactional duties. This individual will obtain the ability to analyze and diagnose complex situations to ensure exceptional members service.

Essential Duties and Responsibilities:

  • Responsible for daily debit card operations and shared branch processing tasks including but not limited to exception reports, adjustments, disputes and general ledger reconciliation.

  • Provide daily support to various internal departments

  • Able to manage and execute a high volume of tasks in adherence to department procedures and service level agreements

  • Able to resolve complex issues with minimal supervision or direction

  • Provide recommendations and implement process changes to improve efficiency and reduce operational expenses

  • Provide back up support for other Debit Card Specialists

Qualifications:

  • High school diploma or equivalent required: some college coursework preferred.

  • Minimum 1+ years of debit card or financial industry experience preferred.

  • Ability to prioritize daily workload

  • Must be detail oriented and have strong organizational skills.

  • Excellent written and oral communication skills at any level within the organization

  • Ability to communicate effectively and project a professional image

  • The ability to complete tasks by following general guidelines and policies is essential.

  • The individual should be able to identify errors or faults in process and recommend or implement solutions.

  • Must be self-directed and motivated to complete repetitive tasks.

  • Sensitivity to confidential information is required.

  • Basic knowledge of Microsoft Word, Excel and Outlook

BCU Shared Values. We act with INTEGRITY. We follow the golden rule without exception. We display COURAGE in our convictions. We drive innovation, reaching beyond boundaries and thoughtfully explore new horizons. We excel through COLLABORATION. By working as one, sharing information and seeking solutions, we deliver exceptional outcomes. We WOW our Members. We focus intensely on putting the member first, delivering extraordinary experiences that create lasting relationships inside and outside the organization.

Life at BCU. With a culture built off relationships and referrals, we’re committed to creating the best work environment possible. From our casual dress code to flexible work arrangements, we’ve created a unique culture that supports a healthy work/life balance. For this reason and more, BCU has been chosen as a Chicago Tribune Top 100 Workplace. #LifeAtBCU

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail toAmericas_TTA@baxter.comand let us know the nature of your request along with your contact information.

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