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Proven IT Project Engineer Tier 3 in Tinley Park, Illinois

Project Engineer Tier 3

Tinley Park, IL (

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The Systems Architect is responsible for taking solutions concept to client delivery, including server, cloud, networking and security appliance installation and support. This is an expert level engineer for Managed IT Services. The Systems Architect has an expert understanding of the hardware, software and systems that are recommended by our team of solutions architects. Responsibilities will range from installation, configuration and support of projects which could include complete network infrastructure rebuilds, cloud technology, backup solutions and server infrastructure.

SPECIFIC RESPONSIBILITIES: Other duties may be assigned to meet business needs

  • Systems Architect takes the proposed scope of work and delivers that solution to the client.

  • Works closely with project managers, solutions architects and team leads to ensure all deliverables are understood and delivery met in a professional and timely manner.

  • Understand all Proven IT recommended technology solutions, including standardizing network, security, hardware and cloud based systems.

  • Provide server infrastructure: network builds (switching and firewall), set up of DNS, DHCP, domain hosting, and visualization software (Hyper V and VM Ware) and AWS.

  • Implement office 365 migrations

  • Set up wireless access points

  • Documentation of all projects in a knowledge center for customer calls in Connectwise.

  • Systems Architect uses advanced level logic and knowledge to solve complex system and network problems

  • Willing to gain certification on Proven IT products; software and hardware systems.

  • Encourages and builds positive relationships and communicates effectively with all co-workers, outside customers and possibly vendors



Bachelor's degree in Computer Science or combination of related experience and certifications.

7 plus years of experience working in the IT Tier II or Tier III field preferred

Strong knowledge of customer service

MCSE and CCNA certifications preferred

Ability to work in a physical office

Ability to travel to client sites

Knowledge of back up technology and cloud technology

Advanced understanding of networking and security appliances (Cisco, Meraki, Sophos, Ruckus)

Strong understanding of server infrastructure

Hyper V and VM Ware knowledge

Experience implementing migrations

Microsoft licensing experience a plus

Must possess advanced level analytical, communication and technology skills

Documentation of client work for invoicing and communication to team in IT Glue

Must maintain confidentiality of information, and be very dependable due to the timeline of

Must be a self-motivated individual with a willingness to work well with others on a regular basis