Randstad Customer Service Rep in Roselle, Illinois
Customer Service Rep
salary:$33,280 per year
date posted:Friday, April 9, 2021
Customer Service Rep
Are you looking for an opportunity to work for an established growing company? Ability to talk with customers, solve problems, attention to detail, multi-task, while working great hours of 7-330? Then and let's chat further about this great direct-hire opportunity in the Roselle, ElkGrove Village, Bloomingdale area.
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Resolve customer complaints via phone, email or mail
Perform other duties as assigned by management to support business operations
Contribute to team effort by accomplishing related results as needed
Basic Software Skills
Customer Relationship Management
- High School
Years of experience: 2 years
Working hours: 7 AM - 3:30 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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