UnityPoint Health Clinical Laboratory Technician in Peoria, Illinois
Our team members are the compassionate core of who we are and how we serve. Every day we strive to live out our vision statement of “Best outcome every patient every time” through living out our FOCUS values of Foster Unity, Own the Moment, Champion Excellence, and Seize Opportunities.
At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation’s fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Clinical Laboratory Technician
UnityPoint Health: Methodist Campus
A professionally trained and highly knowledgeable individual that performs clinical laboratory testing and assists in promoting a quality of service based on accuracy and timeliness in reporting results. Under general supervision, the Clinical Laboratory Scientist is responsible for assisting the department manager in the effective operation of the laboratory through the coordination of all activities in their respective responsibilities.
Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.
% of Time
Demonstrates technical skills in the preanalytical phase of the testing process.
o Determines acceptability of specimens within guidelines.
o Follows protocol in labeling pour-offs.
o Stores specimens under appropriate conditions as quickly as possible.
o Prepares reagents / standards / calibrators correctly and ensures they are dated & in sufficient quantity.
o Performs daily, weekly, monthly maintenance activities and documents appropriately.
o Recognizes inappropriate specimens; rejects.
o Assigns complete and accurate source with microbiology specimens; logs specimens into microbiology with correct date and time.
o Recognizes appropriate selections of test orders; can assist in making recommendations for proper test order.
o Selects appropriate culture media, incubation temps and atmosphere for microbiology cultures.
o Organizes and prioritizes work for optimum turnaround time.
o Observes safety guidelines.
o Streaks plates with good standard isolation technique or for quantification (colony counts).
o Recognizes appropriate selection of test orders.
o Performs processing/ordering functions correctly
o Evaluates new products, new assays, new systems and & new instrumentation when assigned.
o Performs linearity, sensitivity, precision, correlation, and reference range validation before new or revised test procedures are implemented when assigned.
Demonstrates skills in the analytical phase of testing process.
o Follows test protocol.
o Performs test procedures with care and accuracy.
o Makes dilutions accurately; calculates correctly.
o Selects appropriate identification and susceptibility testing and performs accurately
o Performs proficiency testing successfully within assigned timeframe.
o Displays knowledge by correlating test results to disease states and resolving problems with methodologies and/or instrumentation.
o Ensures quality of work by performing QC at required intervals, performing calibrations and footnoting QC following calibration, investigating cause of out-of-control QC and resolves before testing is resumed. Ensures that outdated materials (kits, QC, or reagents) are not used; uses oldest outdate first.
o Ensures timeliness of testing by organizing work for minimal turnaround time, performing work in careful manner to minimize repeat testing and turnaround time, referring testing to alternate sites if in-place systems are not operable.
o Teaches both procedure and theory to students, peers, and new employees
o Ensures that QC is tested and documented at frequencies mandated by manufacturers and regulatory agencies
o Reviews worksheets and maintenance logs; investigates or corrects as needed
Demonstrates skills in the post analytical phase of the testing process.
o Recognizes implausible results, unusual tests reactions, errors, and instrument malfunctions and is able to investigate & problem solve.
o Enters data results properly & carefully, including required notification & documentation.
o Reviews data entry for correctness prior to verifying results to minimize errors.
o Uses work center pending logs to assess completion of testing to improve turnaround time.
o Uses computer functions to access information necessary for resulting out data and/or giving out results to customers.
o Serves as technical resource.
o Addresses unresolved method & equipment problems by utilizing manufacturer resources such as hot lines or operating manual to assist in problem solving.
o Communicates all information necessary to subsequent shifts for completion of testing process or problem resolution.
Participates in support activities necessary to insure a smooth and efficiently run operation.
o Contributes ideas and assists in implementing changes to insure cost-effective operation of the department.
o Supports same shift co-workers by assisting in department support activities: calibrates pipettes, takes temperatures, dates all kits, QC, reagents in use, dates and restocks reagents and supplies, washes pipettes and glassware, empties garbage, unpacks boxes from receiving and documents receipt, alerts appropriate person if inventory is low.
o Cleans and maintains instruments, refrigerators, freezers and work and storage areas.
o Displays a willingness and interest in learning new instruments or procedures or in cross training into other areas.
o Generates electronic messages (email), prepares reports, and completes data sheets using computer capabilities.
o Provides support for lead tech or managers/coordinators.
o Provides support for other laboratory sections by assisting when staffing shortages or heavy workload events occur and helps to maintain lounge areas used in all sections.
o Thoroughly investigates and documents all incidents, complaints and concerns. Communicates them upward as necessary and enters them into event reporting system.
Proctor Campus Only
o Follows age specific care guidelines in collecting specimens from the various age categories of neonate, child, adolescent, adult and elderly.
o Collects specimens using the proper procedures & protocols.
o Observes principles of phlebotomy, such as avoid drawing by IV, red/blue top before blue top, etc.
o Receives samples into the laboratory information system to accurately reflect the date and time of collection.
Basic UPH Performance Criteria
o Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
o Demonstrates ability to meet business needs of department with regular, reliable attendance.
o Employee maintains current licenses and/or certifications required for the position.
o Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
o Completes all annual education and competency requirements within the calendar year.
o Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Demonstration of UPH Values and Standards of Behaviors
Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities
· Leverage the skills and abilities of each person to enable great teams.
· Collaborate across departments, facilities, business units and regions.
· Seek to understand and are open to diverse thoughts and perspectives.
Own The Moment:
· Connect with each person treating them with courtesy, compassion, empathy and respect
· Enthusiastically engage in our work.
· Accountable for our individual actions and our team performance.
· Responsible for solving problems regardless of the origin.
· Commit to the best outcomes and highest quality.
· Have a relentless focus on exceeding expectations.
· Believe in sharing our results, learning from our mistakes and celebrating our successes.
· Embrace and promote innovation and transformation.
· Create partnerships that improve care delivery in our communities.
· Have the courage to challenge the status quo.
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
Associate’s degree in a chemical or biological science or medical laboratory technology. Education must meet the requirements defined in CLIA regulation 42CFR493.1489
3 months of experience in/with clinical laboratory background associated with degree. Successful completion of competencies
While certification of technical personnel by a professional organization, such as ASCP is highly desirable, such certification is voluntary and may be obtained at the discretion of the employee.
Required English Skills
a. Basic reading skills
b. Basic writing skills
c. Basic oral skills
a. Ability to respond appropriately to customer/co-worker
b. Interaction with a wide variety of people
c. Maintain confidential information
d. Ability to communicate only the facts to recipients or to decline to reveal information
e. Ability to project a professional, friendly, helpful demeanor
a. Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.
Requisition ID: 2020-78127
Street: 221 NE Glen Oak Ave
Name: 5020 UnityPoint Health Methodist Medical Center
Name: Laboratory- MMCI
FLSA Status: Non-Exempt
Scheduled Hours/Shift: offshift hours TBD
External Company URL: http://www.unitypoint.org