CVS Health Optician (Licensed) / FT - Northbrook, IL in Northbrook, Illinois
At the Optical Center Inside CVS, our mission is to help people on their path to better health, and look great while doing it. Our focus is world class quality of patient care, combined with best in class customer service and technology to deliver an outstanding eyecare and eyewear experience. We offer flexible work schedules and a competitive compensation packages. As part of the largest pharmacy healthcare company in the US, a career with the Optical Center Inside CVS offers opportunity for leadership growth and development.
The Licensed Optician is responsible for delivering key customer experiences and results through our brand pillars: innovation, collaboration, caring, integrity, and accountability. Ensures our customers always come first and helps to develop the optical skill of others.
Always put the customer first, make a connection and engage in their needs
Uses optical skills and experience to educate patients on the best eyecare and eyewear solutions
Able to problem solve and be solution oriented
Fosters Teamwork and collaboration-assist associates with optical questions and problem solving
Consistent delivery of key performance indicators
In depth understanding of key differentiators and solutions for customers: lenses, frames, services
Ensures finished eyewear meets optical standards
Conducts preliminary tests for the optometric doctor where appropriate
Pulls insurance authorizations, claims management, and patient education
Take pride in the work environment, including store cleanliness and presentation
State Licensure (if applicable) active and in good standing
Optical Dispensing Experience
Maintain a valid ABO. Applicable in licensed states only per state requirement
Developed communication skills, both verbal and written
Knowledge of current optical theory and eye health
Knowledge of optical industry lens, frame, insurance, and problem solving principals
Strong track record of cross-functional collaboration
Awareness of current fashion trends
Strong Sales and Customer Service Skills
Optical retail sales experience
- High School Graduate or equivalent
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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