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Cognizant Technology Solutions Mobility Support Engineer in Northbrook, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/7788328

We are looking for Mobility Support Engineer for an immediate need. This is a client facing role & the candidate will have regular interactions with various client managers.

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Responsibilities:

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+ Suitable candidate should have knowledge of iPhone, iPad configuration troubleshooting of the issues device upgrade repair etc.?

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+ Experience on Mobile enrollment procurement managing policy Ordering and maintain the mobility devices Managing service provider ATT Verizon.?

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+ Managing and supporting mobile device management MDM system including mobile configuration management remote device control?

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+ Troubleshoot MDM related issues server specific as well as end user devices

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+ Auditing critical file backup wiping data, synchronization firmware updates diagnostics security network usage mobile, asset tracking and management device provisioning software installation policy application logging and reporting. Knowledgeable of Mobile App Stores and able to deploy Enterprise store to support all mobile apps?

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+ Maintain knowledge and understanding of current and emerging technologies equipment and systems. Review and provide input to policies and standard operating procedures.

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+ Work Experience on MobileIron, Mobi Portal, Apple DEP administration and support

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+ Perform daily health check on the MDM systems and take corrective and preventive actions as appropriate?

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+ Create, maintain and update the Runbook and SOP documentation for all MDM services?

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+ Knowledge of ITIL processes?

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***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. ?Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

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**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity. n?

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