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Aerotek Customer Service Representative - Work From Home in Niles, Illinois

The role of the customer service representative is to assist with customer service and order entry for company products for the holiday seasons. This representative will spend the majority of their day answering inbound emails and calls and placing orders that are custom for clients.


-Provide excellent customer service by providing clients with estimates on orders and identifying relevant solutions

-answering phone calls and emails about products or orders

-entering orders

-filing orders and paperwork for special orders

-Sending an email to customers

-special projects around the office

-outbound calls to follow up on orders

-Heavy computer work, looking up products, customer information and order entry

-First week of training will be in office. After that, this position will work from home.

-Must have internet and phone.

Minimum Qualifications:

  1. Office customer service experience

  2. Computer Skills (Microsoft Office and Excel)

  3. Typing skills

  4. Must have the internet at home

  5. Must have own phone to make and take calls from their system

  6. Must be able to start in the office for the first week of training

-Order Entry exp.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

Location: Niles, Illinois

Posting ID: 7310696

Pay Rate: US$12 - US$14 per hour + 401K, Health, Dental, Vision, Benefits

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.