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Bosch Customer Support / Lean Construction Engineer Internship in Mount Prospect, Illinois

Company Description


At the Robert Bosch Tool Corporation , we know that every career matters. Which is why you should conduct yours on a grand scale. Headquartered in the northwest Chicago suburb of Mount Prospect, we are a multinational engineering and electronics organization and the largest privately held employer in the world.

Guided by the principles of founder Robert Bosch, we offer a setting where social and environmental responsibility are part of our corporate DNA. Always mindful of our impact on the future, we are committed to sustainability, paying it forward, giving back, and lifelong learning. These are but a few of the reasons why our parent company has more than 410,000 associates and a legacy of success spanning 130 years.

Job Description

This internship will be partially remote but the hired applicant will be expected to come into the Mount Prospect office. Only local applicants will be considered.

We are looking for an energetic Business, Customer Support intern to join the Bosch Refine mySite team, a startup from Robert Bosch Tool Corporation to support our NA business & sales team. The intern will play a significant role in providing support to our customers, act as an account manager, joining customers meetings and support the team on managing the existing customers. She/he will also perform competitor analysis research in NA, identify potential customers (General Contractors), do product demos to new customers and create controlling reports to support the registration and onboarding process.

Join an exciting and new team that is helping to transform the Construction Industry through Lean and a Digital Platform.

Major Responsibilities

  • Support the day-to-day sales responsibilities

  • Contribute to competitive benchmarking and industry intelligence by providing summaries of key findings and trends

  • Support key customers to give support and checking-in

  • Provide product demo and onboarding new customers

  • Address new and existing customers inquiries related to Refine mySite

  • Build and create an efficient framework to register and onboard customers in NA

  • Lead generation through LinkedIn, webinars, virtual meetings and other digital channels

About Bosch Refine mySite:

Bosch Refine mySite provides a digital Last Planner System® platform that allows every member of a project team actively participate in a truly collaborative workflow planning and task execution manner. Refine mySite is designed for the people in the field seeking an integrated Lean Construction approach that lets them focus on building great things.


  • Current enrolled in or graduated within the past six months a Sales, Construction Management or Civil Engineering accredited, academic program

  • Minimum 3.0 GPA

  • Excellent communication skills (written and verbal)

  • Experience and/or background in Construction Industry

  • Desire to have Lean Construction knowledge.

  • Familiarity with Construction Digital Platforms is plus.

  • Curiosity and a deep desire to learn

  • Strong interpersonal skills

  • Must be able to successfully pass a drug screen and a background check

  • Position only open to students with US work authorization who will not now, nor in the future, require sponsorship