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Fairway Independent Mortgage Corporation Wholesale Closing Coordinator in Lisle, Illinois

The Wholesale Closing Coordinator position supports a wholesale closing team by ensuring loans are submitted to closing complete and include all the pertinent documentation required for the Closing Disclosure Specialist or Closer to prepare the Initial Closing Disclosure and draw the collateral package. Responsible for properly assigning loans to the team.

Essential Job Functions:

  • Reviews the closing queue continuously throughout the day for loan files submitted by the branch for their closing partners

  • Opens the file submitted to closing and review the eFolder to ensure the information on the department’s checklist(s) are uploaded and accurate

  • Emails branches and assigned closing team member with missing and/or additional information required for the CD Specialist or Closer to prepare Initial Closing Disclosure and draw legal closing documents

  • Determines loan status based on file completeness at initial closing submission. File will be assigned to a team member unless determined the file is incomplete and placed on hold

  • Follows-up with the branch partner within 1 business day of file being placed on hold to obtain missing documentation required to proceed

  • Updates Encompass with notes regarding the status of review and any follow-up communication

  • Assigns to the designated team member for that particular branch & if review is complete and acceptable for the closing team member to begin processing

  • Monitors and manages rush CD requests submitted through Closing & Wire SharePoint site.

  • Reviews the rush CD request for completeness and determines approval status

  • Facilitates the rush request and approval by coordinating with the closing team management based on team member capacity

  • Required to respond to rush requests received within the department’s service level agreement turn times

  • Communicates regularly with closing team and branch partners

  • Performs other administrative tasks, such as faxing, scanning, emailing, making telephone calls, to support the closing team

Required Knowledge and Skills:

  • Solid knowledge and understanding of customer service best practices

  • Solid knowledge and understanding of current business acumen

Required Education and Experience:

  • High School diploma or equivalency degree

  • Demonstrated experience in analytical, critical thinking, and research techniques

  • Demonstrated experience making informed decisions

  • Demonstrated experience with MS Office software products

  • Demonstrated experience with attention to detail, written and oral communication, organization, multi-tasking, and working in a team atmosphere adhering to strict deadlines

Physical Environment:

  • This position is primarily an in office position

  • Normal office environment

Travel Expectations:

  • Local travel may be required for company or career-related meetings, programs, and/or events.

Reasonable Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions


External Company Name: Fairway Independent Mortgage Corporation

External Company URL:

Street: 550 Warrenville Road