Canon USA & Affiliates Distribution Coordinator I in Itasca, Illinois

Overview

Responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions.

The position will originally be located in Itasca, but there is a strong possibility the department will move to Woodridge in 1Q 2019.

Responsibilities

Order control/Order Release:

  • Releases orders for all assigned organizations on a scheduled basis and as needed working with OM.

  • Checks all orders for critical backorders vs. Essential Items list, hold and release as available.

  • Monitors open order reports to ensure all shippable orders are processed.

  • Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.

  • Assists in other Warehouse admin duties as assigned.

Returns Processing:

  • Processes all RMAs received in on a daily basis, coordinate modifications to orders as needed.

  • Researches and follow-up on unsuccessful pickups and reschedule for earliest possible date.

  • Coordinates with Sales , Service , OM and other groups for machines that can't be picked up or any other related inquiries or issues.

  • Monitors Open RMA reports to ensure timely returns against goals.

  • Assists in other Warehouse and admin duties as assigned.

Delivery/Pickup Scheduling:

  • Contacts clients to confirm equipment delivery date and details per established checklist.

  • Ships confirm all equipment orders and provide appropriate Pack List copies to carriers; create a daily delivery schedule per carrier.

  • Schedules client pickups/returns, at time of delivery whenever possible, reschedule as required.

  • Coordinates with Sales , Service , OM and other groups for machines that can't be delivered or any other related inquiries or issues.

  • Assists in other Warehouse admin duties as assigned.

  • Area Market/Paragon Coordinator.

  • Handles all shipping, receiving and returns processing on a daily basis.

  • Performs/coordinates pre-installation of new equipment to meet order dates.

  • Schedules/coordinates with admin to schedule daily deliveries and pickups.

  • Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.

  • Processes all parts orders and manage the accuracy of parts inventories.

  • Assist with schedule physical inventories and manage the accuracy of merchandise inventories ongoing.

Qualifications

  • High school diploma or equivalent required.

  • Organized, good at communicating, able to prioritize, and have excellent customer service skills. They should be committed to providing quality results to all internal and external customers, and have good time management skills.

  • Experience in a computerized environment as well as working with a database management system.

Company Overview

Canon Solutions America, Inc. - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

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Posting Tags

#LI-DNP

Requisition ID 19771

Category Supply Chain/Logistics

Position Type Full-Time

Company Canon Solutions America, Inc.