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Brook Furniture Rental, Inc. Housewares Team Lead in Elk Grove Village, Illinois

This job was posted by : For more information, please see: POSITION OVERVIEW:Increase Brook Furniture Rental's revenues by successfully managing and growing the housewares business. This position will work closely with the General Manager, Distributions Center Manager, Merchandising and sales team to meet the demands of our customers.RESPONSIBILITIES:Responsibilities in general are in the following areas. These may evolve as the business requires.Help train and supervise housewares team members.Assist in the improvement of the overall housewares delivery and ready to rent processTrack housewares inventory and assist the Housewares Manager in the Order processSchedule the daily routes for the set up teams.Provide Extreme Service in deliveries and setup of housewares inventoryClean, pack, stage, wash, and prepare all houseware inventory on an timely basis to meet customer needsReport on damage inventory and work with distribution, customer care and sales to resolve any disputesCollaborate with outside sales, distribution, billing, purchasing and customer service teams for resolving disputes, scheduling deliveries and pick ups, and maintaining productive communicationMaintain current knowledge of product and pricing on all inventories in order to meet a customer needHigh quality organization skills focused on maintaining a ready-to-rent housewares businessMaintain a professional appearanceCollaborate positively with fellow Brook Team Members; embrace teamwork mindsetStrong follow up orientation to ensure successful implementation of the business initiativesWork under time sensitive situations (time deadlines, delivery and pick-up schedules); able to multi-task in fast paced environmentFlexibility in schedule to handle customer and business needs as they ariseExecute additional task and responsibilities as directed by your managerREQUIREMENTS:High school diploma or equivalent or two years related experience, or equivalent combination of education and experienceGood analytical skills, the ability to create compelling solutions that meet business initiativesExcellent communication skills with the ability to present information and respond to questions from individuals or a teamPrevious operational experience or delivery experience desiredExcellent problem solving skillsHOURS:Monday Friday 7AM 3 PMOccasional SaturdayBrook offers a competitive compensation and generous benefit package including health and dental benefits and a 401(k) plan. We thank all applicants for their interest. Only those chosen for an interview will be contacted.We are an Equal Opportunity Employer and will consider all qualified applicants for the position without regard to race, color, religion, sex, national origin, disability or protected veteran status.