Walgreens Manager, Insights and Analytics in DEERFIELD, Illinois

Job Description:

Job Summary

Manages a team responsible for providing data-driven insights and actionable recommendations based on historical and current pharmacy business activities. Responsible for identifying and communicating drivers and drags on pharmacy business performance. Outcomes managed have an impact on the specified area of responsibility.

Job Responsibilities

  • Manages a team responsible for providing data-driven insights and actionable recommendations based on historical and current pharmacy business activities. Informs Market Access strategy by providing insights on historic access changes, payer enrollment shifts, and/or improving ability to model impacts of future changes. Responsible for identifying and communicating drivers and drags on pharmacy business performance in assigned areas of responsibility including, but not limited to, specialty pharmacy, health care clinics, health systems partnerships, finance, marketing, and operations.

  • Ensures various phases of Development are captured in business performance insights delivered by team.

  • May become actively involved, as required, to resolve highly-complex business challenges and make recommended changes to strategy/roadmap for area(s) of responsibility.

  • Collaborates and shares information cross-functionally to improve workflow processes and operational efficiencies. Interacts with internal and external peers to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced business solutions/initiatives.

  • Continuously evaluates established standards, best practices, methodology and tools and seeks to improve deliverables in order to maintain alignment with business needs. Manages the development and implementation of new processes, templates, methodologies and /or tools for assigned area(s) of responsibility.

  • Participates in training of team members to develop the knowledge base and improve partners’ confidence within assigned area(s) of responsibility.

  • Oversees team(s) assigned to projects, delegates and prioritizes workload, and manages the execution processes, ensuring project initiatives are completed on-time to meet partner’s needs.

  • Provides guidance, direction, coaching, and counseling to a team of analysts. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Job ID: 91700BR

Title: Manager, Insights and Analytics

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Merchandising/Procurement

Full Store Address: 200 WILMOT RD,DEERFIELD,IL 60015

Full District Office Address: 200 WILMOT RD,DEERFIELD,IL,60015-4620-00001-2

External Basic Qualifications:

  • Bachelor’s Degree in a quantitative field such as Economics, Statistics, Mathematics, Operations Research, Engineering, Biostatistics, Epidemiology or Finance and at least 2 years of experience with SAS or SQL and data management OR High School Diploma/GED and at least 5 years of experience in a field such as Economics, Statistics, Mathematics, Operations Research, Engineering, Biostatistics, Epidemiology or Finance, with SAS or SQL and data management.

  • Experience with SQL and statistical software packages such as SAS, SPSS, and R.

  • Experience with statistical data analysis, data mining and data cleaning techniques.

  • Experience querying and analyzing large datasets, including but not limited to pharmacy, for patient and payer insights, and plan performance reporting

  • Experience conducting root-cause analysis to identify operational issues or exceptions and recommending/implementing strategies to drive improvement and solutions.

  • Experience with relational databases and MS Office Suite.

  • Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.

  • Experience managing complex workload and deliverables, owning prioritization for self and direct reports, and ensuring alignment with business priorities.

  • Experience presenting to individuals at all levels of the organization, including the executive level.

  • At least 1 year of cross functional team leadership.

  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications:

  • Master’s Degree in a quantitative field such as Economics, Statistics, Mathematics, Operations Research, Engineering, Biostatistics, Epidemiology or Finance and at least 5 years of experience with SAS and Pharmacy data.

  • At least 3 years of experience directly managing people, including hiring, developing, motivating, and directing people as they work.

  • Experience planning, developing, and managing departmental expense and capital budgets.

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