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IBM Watson Health Implementation Engineer in Chicago, Illinois


As an Application Package Specialist, you'll help clients in the selection, implementation, and production support of application packaged solutions. You'll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities

Preferred Locations include: Hartland, WI; Chicago, IL; Daytona Beach, FL; San Diego, CA; Remote US

As an Implementation Engineer (IE) , you will partner with others with the Professional Services organization and project team to ensure an accurate and timely deployment of Watson Health Imaging (WHI) solutions.

Essential Responsibilities:

  • Responsible for technical application installation, configuration and troubleshooting

  • Participate in client planning meetings with Project Managers designing network configurations and hardware deployment strategies

  • Work with project managers to schedule and execute installation tasks

  • Work with client and vendor to verify DICOM Conformance

  • Work with client and vendor to implement DICOM Modality Worklist and Image Transfer workflows

  • Work with client and vendor to execute DICOM Data Migrations

  • Support HL7 interfacing throughout the solution

  • Support Custom Engineers regarding other Data Migrations as required

  • Assist clients with test plan design and execution

  • Provide focused support during Go-Live phase

  • Participate in Transition to Support meetings

  • Create, track and close cases within the CRM

  • Ensure accurate and updated records within the CRM

  • Master all WHI products within area of responsibility

  • Create & Submit product issues and enhancements to Product Management.

  • Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education.

  • Identifies and communicates possible improvements in the work process for clients and peers.

  • Performs other duties as assigned by immediate supervisor or upper management.

Required Technical and Professional Expertise

  • Three (3) years of Healthcare IT experience.

  • Strong background in healthcare informatics.

  • Strong time management and prioritization skills

  • A valid driver’s license and safe driving record is required.

Preferred Technical and Professional Expertise

  • SME on one or more core Watson Health Imaging solution.

  • Three (3) years of Healthcare IT experience.

  • Five (5) years of Unix experience

  • Strong background in DICOM, HL-7 and healthcare informatics.

  • Strong time management and prioritization skills

  • Familiarization with Server Platforms and Storage systems (SAN, NAS)

  • Familiarization with DBMS (SQL & Oracle)

  • Strong written and verbal communication skills.

About Business Unit

IBM Watson Health is pioneering a new partnership between humanity and technology with the goal of transforming global health and revolutionizing many aspects of the medical and pharmaceutical industries, as well as government sectors. We aspire to improve lives and give hope by delivering innovation to address the world’s most pressing health challenges through data and artificial intelligence insights.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.