Hired by Matrix, Inc. System Engineer in Chicago, Illinois

System Engineer

Job Type:Contract

Job Location:Chicago


Job Description:

Job Description

  • Our Client, a global investment and advisory financial services firm, is seeking a highly motivated Windows Systems Engineer to join the System Services Team.

  • As a team member, the candidate will be challenged to use his/her excellent troubleshooting skills on a variety of technical issues.

  • S/He will be responsible for assisting with maintenance and monitoring of over 1,300 Windows servers distributed across the globe.

  • This person will be required to use exceptional communication skills to interact with geographically distributed teams of varying knowledge levels, while collaborating on incidents and projects.

  • As a member of the team the candidate will be expected to mentor junior staff and help with the coordination of projects and tasks.


  • Split time approximately 60:40 between project based work and support based work; split may change depending on workload

  • Work on projects that include Patch deployment and software packaging using System Center, SCOM, Windows Server 2003/2008 decommissioning, and Azure Cloud, among other technologies

  • Support incoming server incident and request tickets in a distributed high volume environment

  • Rack, configure, decommission, and deploy OS for physical servers in co-located and local datacenters

  • Administer and troubleshoot OS-level issues in a VM environment, as well as hardware problems on physical servers (Dell, Cisco)

  • Manage Print Server queues, drivers, and DR* Manage and respond to daily alerts from monitoring systems (SCOM, xMatters)

  • Patch deployments to 1,400+ Windows Servers during predetermined outage windows; software, driver, and firmware deployment and configuration

  • Detail documentation of any changes to the environment, as well as develop new documentation for existing systems

  • Adhere to existing data center/colocation installation best practices, while providing input on site-specific best practices as necessary

  • Communicate proposed changes and improvements to ensure optimal performance and reliability

  • Work weekends or evening hours within set maintenance schedules, including on-call rotation

  • Travel occasionally to colocation facilities and remote office locations as needed

  • Work on other ad hoc duties as assigned



  • 5+ years of relevant, hands-on experience supporting Windows Server 2008/2012 (R2) in an Enterprise Environment

  • Proficient knowledge of PowerShell scripting and desire to become more advanced

  • Previous experience in server hardening (plus but not required).

  • Experience with server management tools such as MS System Center (preferred), Altiris, or similar

  • Experience managing an automated patching of Windows Servers with SCCM (preferred) Lumension, or a similar tool

  • Thorough understanding of working principles, and experience supporting Active Directory, Group Policy, Microsoft DNS, IIS, Virtualization (Hyper-V or VMware), Symantec Endpoint Protection (or similar enterprise AV)

  • Excellent troubleshooting skills with a scientific approach to problem investigation and resolution

  • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates work

  • Understanding of networking and common datacenter infrastructure

  • In-depth understanding of common protocols such as DNS, DHCP, SMTP* Good written documentation skills and demonstrable experience of documenting systems and procedures

  • Experience with and willingness to follow a strict change management and incident tracking process

  • Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM; must know when to work independently, and when to escalate

  • Experience with monitoring systems such as SCOM, WhatsUpGold, NetScout, HP NMS, Syslog, or others

  • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels

  • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units

  • Ability to understand how a system operates with limited available documentation, and desire to contribute knowledge back to the team

  • Detail-oriented individual who can manage his/her own time

  • Bachelor’s degree in Computer Science, Management Information Systems, or equivalent work experience

  • Experience in Financial sector preferred. In addition, the ideal candidate will have experience with: Automation frameworks (PowerShell DSC/ Chef/Puppet), Strong automation and scripting skills, Windows Clustering including application clustering (e.g, SQL, IIS. Exchange etc.), Patch Management tools, Server hardening experience is a plus.

  • Familiar with ITIL framework.

  • Altiris Incident/Change Management

  • WIKI Documentation

  • Good understanding of Networks and protocols

  • Cisco UCS

Please submit your resume for consideration. Once submitted, feel free to contact Sanka at 646-856-8903 for additional information.

Approx. Duration: 5 months

About Hired By Matrix

Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.

As the staffing industry evolves, Hired by Matrix continues to develop and grow. By combining our expertise with a keen understanding of each client’s needs we are able to source for the most qualified candidates. Our commitment to servicing our clients corresponds with our commitment to finding the perfect match between our clients and candidates and maintaining our relationships long term.

Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.Equal Opportunity EmployerWBENC CertifiedWOSB Certified*CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.

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