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Splunk Sr Manager, Product Design - Observability (Remote) in Chicago, Illinois

Design at Splunk

Design at Splunk is at the center of how we build and ship products our users love to use. We’re a team of designers, user researchers, and design program managers that move fast and focus on delivering clear and beautiful enterprise solutions to our customers.

The Role

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, our customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Do you think design has the power to make the world better? Are you excited by the challenge of helping people analyze and draw mission-critical insights from big data?

If so, we here at Splunk would love to hear from you!

We're looking for a Senior Product Design Manager to lead our Infrastructure and Network Monitoring design teams within the Observability portfolio.

You are:

  • Collaborative and customer-focused operational leader who deeply cares about building scalable programs that work for the broader organization.

  • Attune to identifying areas for improvements and energized by tackling ambiguous issues

  • Driven by creating measurable improvements to research operations

  • Able to manage multiple projects simultaneously

You will:

  • Deliver quality user experiences that improve usability and provide meaningful value to Splunk Observability users

  • Lead, oversee, and grow a team of high-performing product designers by communicating a vision, providing direction, mentorship, and inspiration

  • Balance the strategic and operational needs of your team—from pitching ideas to negotiating trade-off decisions and coordinating resources

  • Drive excellence through collaboration with design and engineering directors, product managers, researchers and writers to identify business opportunities and user needs

  • Cultivate positive relationships with executives and peers across the organization to ensure alignment and delivery of a holistic end-to-end user experience

  • Drive standards for design excellence supporting our design system, principles, and guidelines

  • Promote informed decision-making using quantitative and qualitative research to ensure users' observability needs are understood and met

  • Lead the experience design vision in partnership with the Observability leadership team, broadly driving best-practices around teamwork, user-centricity and innovation

  • Exercise strong communication and nurture a culture of trust, feedback, and design excellence

You have:

  • Adept at delivering high-quality work in an agile, fast-paced environment

  • Test-and-learn know-how to measure and refine designs based on user and market data

  • Experience attracting, hiring, mentoring and retaining top talent

  • Strong project management abilities

  • Experience working with and leading distributed teams

  • Excellent written and verbal communication skills

Bonus if you have:

  • An understanding of cloud infrastructure and experience with related platforms (e.g., AWS, Azure, Google Cloud Platform, Kubernetes)

  • Experience designing for data-rich products, incorporating data visualizations

  • Experience working in SaaS or enterprise software

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

This is a remote position located in the US. You must be able to work on the West Coast time zone (PST). For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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