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IBM Site Reliability Engineer (SRE) Leader in Chicago, Illinois

Introduction

Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.

Your Role and Responsibilities

Thank you for your interest.

This role is located ONSITE (after covid) RTP, NYC, NY, Southbury, CT

There is no relocation offered and no remote option (post covid).

This role resides within the Global Infrastructure division of the CIO organization. CIO Global Infrastructure provides the platforms and infrastructure that powers IBM, allowing business and application teams to focus on creating the digital business experiences that will drive IBM forward.

Our primary focus within Global Infrastructure is driving our CIO Hybrid Cloud strategy forward. The CIO Hybrid Cloud, built with Red Hat and IBM technologies, is the engine for the IBM cognitive enterprise. It provides the speed, scale, and security for IBM's digital business experiences, connecting data, information, and people to bring IBM into the future.

We need leaders to join our team that can take an energetic, creative and collaborative approach to helping to execute our hybrid cloud strategy. If you’re excited about helping to develop a strategy with autonomous operations as part of the backbone in achieving the speed, scale and security that a hybrid cloud environment can ultimately provide, then this role and our team may be may provide a great opportunity for you to thrive.

Job Duties:

In this role, you’ll have an amazing opportunity to develop and execute strategies to transform our IT Operations function using your world-class knowledge of SRE, hybrid cloud, and AIOps. You’ll be able to provide clarity and direction aimed to develop the growth of the organization through autonomous procedures and helping to identify and implement solutions to problems before anyone else realizes there’s an emerging problem.

Operations team leaders energize their staff who are willing to follow them in changing the way we operate. They also have a great understanding of the needs of each staff working under them and communicate these needs to management to ensure they have everything they need in order to be successful.

Other responsibilities include:

  • Lead the transformation of your assigned teams within IT Operations into a high performing Site Reliability Engineering (SRE) organization

  • Establish an SRE-minded culture within IT Operations

  • Drive and influence operational consistency (process, tooling, automation, and methodology) and across teams

  • Process re-engineering experience – ability to drive process maturity and optimization initiatives.

  • Provide appropriate coaching, direction and mentoring to employees within the group as it relates to our talent strategy, career path and professional development

  • Use your communication and organizational skills in a cross-functional and collaborative environment

IBM will not be providing visa sponsorship for these positions now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The Team

IT Operations is part of the Global Infrastructure organization within the Office of the CIO, supporting internal employees, infrastructure and systems that help run and drive the business. There are 130 employees within the IT Operations department. Employees are located in various locations worldwide, so a creative and inclusive approach to multi-regional management, management at scale and good communication will be a high priority for success in this position.

CIODEM20

Required Technical and Professional Expertise

  • A minimum of 12 plus years of experience in technical/infrastructure operations, engineering, and security/compliance

  • Strong background in the SRE role and responsibility to the organization, infrastructure engineering, and security management

  • Knowledge of DevOps best practices and procedures

  • Understanding of Hybrid Cloud architecture and technology

  • Demonstrated experience in operational management and leadership

  • Exposure to concepts and procedures promoting autonomous operations and automation engineering

  • A minimum of 5 plus years of experience in leading and managing teams, key decision making and presentation skills, and ability to influence partners without direct authority

  • Ability to work in a 24x7 Global Team environment

Preferred Technical and Professional Expertise

  • Experience/working technical knowledge in developing procedures focused on autonomous “zero touch” operations using Red Hat products such as OpenShift, Ansible, and Satellite

  • Experience with multiple operating systems (z/OS, AIX, Windows, Linux, etc.)

  • Basic knowledge of the OKR (Objective & Key Results) framework and how that helps organizations reach and achieve difficult goals

About Business Unit

The Office of the Chief Information Officer (CIO) owns IBM’s IT strategy and provides the tools, workstations, devices, and infrastructure that IBMers use to do their jobs every day. Put simply, our mission is to create a productive environment for IBM's 365,000 worldwide employees. Join us as we lead with with design to drive simplicity and ease of use, engineering the systems that run the business, and innovating to transform the business.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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