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Catholic Charities of the Archdiocese Service Coordinator in Chicago, Illinois

Essential Functions of the position are detailed below, and include any physical requirements below that.1. Works independently and consistently exercises discretion and sound judgment in conducting annual assessment of clients needs using the prescribed client application. 2. Coordinates the annual building assessment to identify residents who are frail and/or at risk. Assist residents in the development of annual service plans. Provide referrals to service agencies and service providers to the residents and monitor service delivery. Assist management when necessary to permanently place a resident in a more appropriate setting.3. Research and maintain a network of service providers and eligibility for service provisions. Maintain a service directory of local resources. Interact with local agencies and service providers in the community. 4. Completes all required documentation in accordance with agency/programmatic policies and procedures, professional standards and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations. 5. Facilitate educational programs for residents and family members related to health, wellness, safety, financial assistance, resident rights or other appropriate information.6. Maintains positive relationships with residents, vendors and staff. 7. Handles all client complaints as well as crisis situations in consultation with his/her supervisory chain and in compliance with Agency/programmatic policies and procedures and treats each case with sensitivity and expedience. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.

X Kneel and move from sitting, bending, kneeling or standing multiple times a day.X Push and pull objects up to 10 pounds.X Climb up and down up to 5 flights of stairs at a time. X Lift up to 25 pounds. Additional Requirements:

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).X Background check, including any program specific requirements. Physical examination TB Testing Drug TestingX Driver's License and reliable transportation Agency-specified automobile insurance Additional Requirements:

Immediate Supervisor: Senior Coordination DirectorDirectly Supervises: N/AIndirectly Supervises: N/A

Education and Experience Requirements:Relevant Education:Preferred: Bachelor's Degree in Social Services or related fieldMinimum: Bachelor's Degree

Relevant Experience:Preferred: 1-3 yearsMinimum: N/A

Certification/Licensure:Preferred: N/AMinimum: N/A