Mondelez International Quality Supervisor in Chicago, Illinois


With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we’re the world’s #1 in biscuits and candy, and #2 in chocolate and gum. We’re Mondelēz International , a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.

Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD .

Key Supervisor Tasks :

  • Coordinate all Finished Product testing for Held Product.

  • Generate documentation needed for disposition of non-conforming product.

  • Manage held product inventory and communicate status with Warehouse.

  • Review Mondelez requirements for non-conforming product and ensure internal procedures are up to date.

  • Generate requests for donation.

  • Coordinate rework of held product with Operations. Ensure traceability requirements are maintained.

  • Generate reports that reflect hold status, finished product defect rates, and ppm defect rate.

  • Complete investigations for Serious Complaints related to Food Safety.

  • Identify, participate, facilitate or support Operations for Quality related RCA’s

  • Daily Support on OOS Issues, participate in DMS Meetings, Quality Representative for FOF Team.

  • Lead Kaizens to drive the Incident Eradication and Elimination Work Process.

  • Update Loss Analysis for QM Pillar.

  • Collaborate with R&D to drive QM loss elimination projects.

  • Aid in the Implementation of Corporate QA directives.

  • Review and update QA procedures on Team Site annually.

  • Track all training for QA Department.

  • Train and qualify all new QA Technicians and Sanitors.

  • Develop and deliver Quality Training for Team Leads and New Employees.

  • Audit traceability requirements and ensure that a successful mock trace is conducted annually.

  • Conduct Internal Audits as assigned.

  • Participate in internal/external audits as required.

  • Troubleshoot SAP Quality errors.

  • Troubleshoot malfunctioning equipment.

  • Research and propose new analytical equipment and methods to drive improvement and reliability.

  • Order and maintain stock for Lab consumables.



Education & Experience:

  • BS Food Science/Engineering/Biology or other relevant sciences preferred.

  • Pest Management

  • Food Safety and Regulatory requirements

  • Identification and Management of Microbiological Organisms and Systems

  • An understanding/experience in lean manufacturing principles preferred

  • Certified Quality Engineer

  • HACCP certification

  • GFSI audit certification


  • Analytical and computer skills (Word, Excel, PowerPoint, Outlook)

  • Verbal and written communication skills

  • Organizational skills

  • Strong interpersonal skills

  • Ability to multi-task

  • Self- directed

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

Job: Manufacturing Quality Compliance

Primary Location: NA-US-Illinois-Chicago

Schedule: Full-time

Req ID: 1812547