Alliant Credit Union Product Owner - Digital Partnerships in Chicago, Illinois
What will your day look like?
You will work with our Platform Engineering team and external partners to improve the use and functionality of our APIs utilized by our digital banking platforms and external partners while providing support to the Senior Manager, Digital Banking.
The incumbent will serve as the Agile Product Owner for a digital development team. Responsibilities include managing the daily digital backlog, open defects, developing user stories and acceptance criteria; communicating to internal stakeholders and frontline associates; and assisting the Senior Manager, Digital Banking with the development of the strategic roadmap.
The Product Owner will be responsible for implementing enterprise initiatives in the API Marketplace and related APIs, as well as supporting external partners integrations. Resources to do the job require user experience, technical and analytical skills, effective written and verbal communication skills, and the ability to work both independently and collaboratively with all levels of the organization.
The Product Owner, Digital Partnerships, will interface directly with many areas of the business to collect, clarify, and translate business needs into a clear end-product vision for the development team. Throughout the sprints and delivery lifecycle, the Product Owner collaborates with the Scrum Master, the other Product Owners, Technology partners, external partners, and multiple internal stakeholders to continually iterate and enhance the vision.
Do you see yourself doing this?
Manage the Platform Engineering backlog intake (new features, enhancements, fixes)
Lead enhancement and fix discovery as assigned by Senior Manager, Digital Banking
Develop user stories and acceptance criteria for digital feature enhancements, serving as the liaison between development teams and the business partners
Translate and communicate enhancement requirements into stories in Azure DevOps and present requirements in person to the development team
Create and maintain clear acceptance criteria for user stories
Prioritize sprint work for the development team and provide final approval of work
Participate in daily standup Scrums, Sprint Planning Meetings, Sprint Reviews, and Retrospectives
Share the voice of the member/partner with the development team
Participate in testing for quality assurance and user acceptance
Communicate with internal stakeholders on enhancement and fix requests, managing expectations and timelines
Understand Alliant’s API Marketplace, APIs, and online and mobile banking inside and out
Assist with external member communications around Alliant’s API Marketplace
Assist with API Marketplace visioning and road mapping
Stay up to speed on digital banking trends and fintech
Follows general digital marketing, software, and user experience trends
Drive projects and general progress towards the completion of requirements and implementation
Monitor threats, risks and opportunities that might affect the success of projects and communicate them to the Senior Manager, Digital Banking when appropriate
Track and report on key performance indicators on the online banking platform usage and adoption
Maintain an open line of communication with Senior Manager, Digital Banking providing project progress updates
What makes you a great fit?
You’ll be a great fit if in addition to the completion of a Bachelor’s in marketing, business, ecommerce, technology or related field, required, and you have:
Prior experience as a channel/product owner or experience in agile/scrum software development. Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM) or Business Analyst experience preferred.
A minimum 2-5 years’ experience in working with consumer-facing technology, websites/platforms, ecommerce, mobile apps or digital products with API Experience preferred
Experience in the financial services industry a plus
Demonstrated ability to learn new technologies quickly
Ability to break down complex processes into simple concepts
Strategic thinker who is highly analytical and has a strong attention to detail
Expert knowledge of Microsoft Office Suite, especially Excel
Familiarity with HTML, CSS, user experience design, and content management systems
Must be able to handle multiple tasks simultaneously and make sound independent decisions
Excellent organizational skills as well as written and oral communication skills are essential
Experience with Google Analytics, Google Firebase, Azure DevOps, Azure API Management tooling a plus
When you’re happy, we’re happy!
As a thank you for joining our team, you’ll benefit from:
Competitive medical, dental, and free vision benefits
Competitive compensation plan
Contributions towards gym memberships
Generous PTO and banking holidays off
Still not convinced?
We’re on the list of 100 Best Medium Companies to work for, check it out here. For more details you can also visit our Glassdoor and LinkedIn profiles.
Name: Digital Channels
FLSA Status: Exempt
Requisition ID: 2021-2732
External Company Name: Alliant Credit Union
External Company URL: www.alliantcreditunion.com
Street: 11545 W Touhy Ave