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Spanish Peaks Mountain Club Overnight Bell/Door Attendant - Driver | Pendry Chicago in Chicago, Illinois

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

Come join the pre-opening team at the amazing Pendry Chicago!

Steeped in history, anchored in style. Set within the iconic 1929 Art Deco Carbide & Carbon Building in Chicago’s Loop neighborhood, Pendry Chicago is a modern-day luxury hotel that pays homage to both the past and the present with contemporary, comfortable interiors, signature culinary and cocktail concepts, and inspired gathering spaces throughout that embody the spirit of Chicago.

If you have passion for the best in hospitality, we want to talk to you!

Bell/Door Attendant - Driver

(This position is scheduled to start around late April/early May.)

SUMMARY

The Bell/Door Attendant - Driver will assist the Rooms leadership team in providing exceptional experiences to our guests. The focus of the role will be to engage guests throughout the hotel and manage the full-cycle guest luggage experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

  • Welcome guests to the hotel and ensuring a pleasant arrival and departure.

  • Listen and respond to guest inquiries using a positive, clear speaking voice.

  • Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.

  • Assisting with full-cycle guest luggage program

  • Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed

  • Working knowledge about hotel rooms, services and features and relaying information to guests

  • Driving the hotel house car as needed

QUALIFICATIONS

  • Previous experience as Bell/Door Attendant and Driver in a luxury or upscale hotel

  • Minimum of two years’ experience in customer service

  • Must be able to speak, read, write and understand English, the primary language used in the workplace

  • High School Diploma or equivalent

  • Valid state driver’s license required.

  • Excellent driving record

  • Ability to operate all types of passenger vehicles (standard and automatic)

PHYSICAL REQUIREMENTS

Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must have the ability to bend, squat and lift up to 60 lbs., including, but not limited to, luggage, guest items and bags on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.

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