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Oracle Oracle NetSuite Applications Sales Representative - Chicago, Denver OR Santa Monica locations in Chicago, Illinois

Oracle NetSuite Applications Sales Representative - Chicago, Denver OR Santa Monica locations

Preferred Qualifications

Account Manager Job Description

Manage relationships within a portfolio of NetSuite’s Customers to ensure the continued adoption of NetSuite’s cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce. Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.

The Account Manager will identify and qualify opportunities within the account territory of existing NetSuite clients; sell business applications solutions and related services to existing customers; manage and drive sales opportunities through strategic selling, negotiate and close business, and manage the ongoing business relationship with clients. The successful candidate will possess a strong need to win and be able to demonstrate that s/he is responsive, adaptable, and 100% results- and ownership-oriented.


  • Perform outbound and inbound communication to NetSuite Customers to sell additional services and solutions.

  • Internalize and deliver the value proposition clearly and persuasively to a variety of different audiences, including C-Level executives

  • Assist customer contacts with challenges and problems converting them into sales opportunities when possible.

  • Maintain a working knowledge of the complete capabilities of NetSuite’s services and of NetSuite’s internal operational processes.

  • Maintain an active pipeline of forecasted sales to meet monthly quota objectives while working through each opportunity with manager.

  • Work to improve overall customer satisfaction in assigned customer accounts.

  • Manage complex, challenging and/or largest customers of any AMs on the same team.

  • Serve as the first line in the escalation path for customer satisfaction issues.

  • Have complete knowledge of NetSuite’s products and services.

  • May mentor and coach lower level/new Account Managers while also attending to their personal job goals and responsibilities

  • Liaise with Professional Services, Solution Consultants, and Customer Success organizations to resolve issues for customers. Escalate potential issues to manager when needed.

Desired Skills and Experience


  • Strong applications background and understanding of software systems.

  • Excellent understanding of business applications such as ERP. CRM and Ecommerce.

  • Advanced knowledge of Sales methodology.

  • Has superior communication skills to execute complex sales transactions and provide information and clarity to any sales deal; or problem resolution situation.

  • Conducts interactions with internal/external clients, peers, and management in a polished and highly professional manner.

  • Demonstrates excellent written and verbal communication skills.

  • Displays above average customer orientation skills.

  • Above average analytical and problem solving abilities.

  • Strong presentation skills.

  • Best among peer’s negotiation skills.

  • Advanced knowledge of Sales methodology.

  • BA/BS degree in business/related field or equivalent work experience.

Detailed Description and Job Requirements

Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts).

Primary job duty is to sell business applications software/solutions and related services to prospective and existing customers. Manage sales through forecasting, account resource allocation, account strategy, and planning. Develop solution proposals encompassing all aspects of the application. Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 3 or more years of sales experience with focus on large strategic accounts including applications sales experience. Successful sales track record. Oracle knowledge and/or knowledge of Oracle's competitors. Interaction with C level players. Team player. Ability to penetrate accounts and meet with Bachelor degree or equivalent.

Colorado Pay Range: From $66,425 to $116,246 per annum

Eligible for commission and equity

Oracle offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Flexible paid time off (unlimited or accrued vacation and sick leave)

  9. Paid parental leave

  10. Employee Stock Purchase Plan

  11. Adoption assistance

  12. Financial planning and group legal

  13. Voluntary benefits including auto, homeowner and pet insurance

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Job: Sales

Location: US-IL,Illinois-Chicago

Other Locations: US-CO,Colorado-Denver, US-CA,California-Santa Monica

Job Type: Regular Employee Hire

Organization: Oracle