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Robert Half International Loan Servicing Administrator in CHICAGO, Illinois


To apply for this Loan Servicing Administrator role, email your resume to John Sadofsky (john.sadofsky "AT" In the subject line, type "Loan Servicing Administrator"


  • Timely and accurate onboard of all new loans in servicing platform including setting up payment schedules for complex loans and identifying material differences in loan terms and notifying appropriate parties

  • Responsibility for performing daily payment processing and reconciliations of loan activity, monthly invoicing and closing tasks, for a loan portfolio of over $1 billion in active loans

  • Provide high-level customer service to borrowers, clients and internal team members by responding to inquiries and requests within 24 hours and troubleshooting issues, and independently resolving and responding to field requests

  • Become a subject matter expert on LISC and NMSC’s loan servicing platform including a thorough understanding of the types of loans serviced and client dependencies on data provided by the platform

  • Help identify current technical gaps and process enhancements required to enable integration of additional loan types and to maximize automation wherever practical.

  • Preparation and review of periodic loan process exception reports, delinquency reports, and other reports to communicate portfolio performance, borrower issues, and other key metrics to management to ensure accuracy of transactions processed by loan servicing

  • Maintain a borrower/customer focus with emphasis on a positive experience as it relates to all stakeholders and resolving borrower inquiries and issues



  • Minimum of 2 years loan servicing experience; 3+ years of experience in the mortgage/financial services industry, a plus.

  • Associate’s or bachelor’s degree in finance or accounting, other degrees considered; will consider a combination of education and experience for the right candidate.

  • Experience with loan servicing software and processes.

  • Strong mathematical skills with ability to apply them to loan related calculations such as interest accruals, discounts/premiums, loan participations, etc.

To apply for this Loan Servicing Administrator role, email your resume to John Sadofsky (john.sadofsky "AT" In the subject line, type "Loan Servicing Administrator"

Robert Half Finance & Accounting matches skilled finance and accounting professionals in the areas of accounting, bookkeeping, finance, audit, taxation and more on a full-time basis. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local office at 888.490.5461 or visit to apply for this job now or find out more about other job opportunities.

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© 2020 Robert Half Finance & Accounting. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: CHICAGO, IL

Date Posted: October 13, 2020

Employment Type: Full-time

Job Reference: 01300-0011589214

Staffing Area: Full-Time Accounting u0026 Finance