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Robert Half International Help Desk Analyst I in CHICAGO, Illinois

Description

There is a job opening with Robert Half Technology for a Help Desk Analyst in an innovative and fast-paced work environment. This is a great job for a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Chicago, Illinois area and would require travel to nearby client sites and is a short part-time opportunity.

Responsibilities

  • Independently investigate and implement solutions to technical issues

  • Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally

Requirements

  • Microsoft Windows Server experience desired

  • Foundational knowledge in Microsoft Windows 10

  • Deep understanding of Microsoft Office 365

  • Active Directory experience

  • Background in installing and configuring operating systems, networked and local printers, and business applications

  • Good understanding of IT support ticketing systems

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE

Location: CHICAGO, IL

Date Posted: September 14, 2020

Employment Type: Temporary

Job Reference: 01300-0011558629

Staffing Area: Technology u0026 IT

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