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Capgemini Enterprise Resource Planning (ERP) Administrator 2 in Chicago, Illinois


With more than 190,000 people, Capgemini is present in over 40 countries and celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion (about $13.8 billion USD at 2016 average rate). Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore- at , its worldwide delivery model. Learn more about us at at .

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

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Job Description:

Capgemini America, Inc. has multiple openings for the position of Enterprise Resource Planning (ERP) Administrator 2 based out of its Chicago, IL U.S. headquarters. The employee may also work at various unanticipated locations. S/he will perform the following duties: monitor and manage ERP / SAP systems and ensure that SAP systems are available for service; maintain complex SAP landscape, involving multiple New Dimension products, on a cluster environment with HA enablement; suggest solutions to benefit clients, such as System Improvement Plan to increase performance, provide cost benefit; coordinates with various teams to implement solutions for client' issues; resolve critical and high priority incidents; carry on database upgrades, migration, and patching; restore database recovery in case of a disaster; provide updates and suggestions regarding disaster recovery plans for clients; analyze organization business processes and systems (financial, logistical, human resources) and automate/optimize processes through a third party ERP system (SAP, PeopleSoft, Oracle); monitor ERP / SAP systems and update to next level for issues observed; serve as a subject matter expert associated with content, processes, and procedures associated with ERP; apply functional knowledge to the design and customization of workflow systems that provide seamless integration for client/server applications; and write functional requirements, develop test plans, and work with production issues.

Basic Qualifications:

This position requires a bachelor's degree, or its foreign equivalent, in Business Administration, Finance, Computer Science, Computer Applications, Information Technology, Engineering (any), or a closely related field plus at least 3 years of experience in the job offered, as ERP Analyst, ERP Lead, Engagement Administrator, or a related IT position. The applicant must also have: any period of experience analyzing organization business processes and systems (financial, logistical, human resources), and optimizing processes through ERP system (SAP, PeopleSoft, Oracle); any period of experience writing functional requirements, developing test plans, and working with production issues; any period of experience performing database upgrades, migration, system tuning, and patching; any period of experience executing SAP Basis administration, including SAP technical environment management (configuring, monitoring, tuning, and troubleshooting) and scheduling/executing SAP transport system; any period of experience with at least one of SAP Database technologies, including HANA, Sybase, Oracle, or MS/SQL that SAP application data resides in; and any period of experience with SAP Basis support for Sap Application systems running under Linux, Windows Operating Systems, or both.

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Job: Shared Services

Organization: NA SHA SVC

Title: Enterprise Resource Planning (ERP) Administrator 2

Location: IL-Chicago

Requisition ID: 040256