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AMITA Health Director-Patient Experience, Full-Time, Day in Chicago, Illinois

We Are Hiring

We Are Hiring

If you are passionate about maknig a difference in our patients lives, this position is for you!

Take the next step in your healthcare career and change lives every day with our nationally ranked health system - one of the largest in Illinois.

AMITA Health Resurrection Medical Center Chicago

Founded in 1953, AMITA Health Resurrection Medical Center Chicago is a comprehensive medical center located on Chicago’s northwest side. Our award-winning, 337-bed academic hospital offers highly specialized tertiary care. We offer a world-class open-heart program and other heart and vascular care, as well as a nationally accredited breast center and a Comprehensive Stroke Center. AMITA Resurrection is ranked among the best Illinois hospitals for neuroscience and stroke care.


Monday -Friday

8am to 5pm.

What You Will Do

Develop and lead the implementation of policies, procedures and initiatives for patient experience services.

  • Develop service area goals and standards consistent with medical, administrative, legal and ethical requirements of the health care delivery system.

  • Plan, organize, and direct activities related to staffing, including hiring, orienting, evaluating and continuing education initiatives.

  • Prepare service area budget and ensures that department operates within allocated funds.

  • Coordinate and direct internal and external driven audits.

  • Direct and evaluate all clinical activities, including care plan development, service level determination, and complaint management.

What You Will Need


  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

  • Master's degree preferred.

Work Experience:

  • 5 years of experience required.

  • 10 years of experience preferred.

  • 2 years of leadership or management experience required.

  • 5 years of leadership or management experience preferred.

Additional Preferences

Bachelor Degree: Strongly Preferrred

Registered Nurse: Strongly Prefeerred

Why Join Our Team

Equal Employment Opportunity Employer