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Humana Associate Director of IT Category Management in Chicago, Illinois


The Associate Director of IT Category Management will lead the team of Category Managers to drive cost savings via a robust 7-step process, oversee negotiations, implement contracts, and drive successful supplier relationships. This leader is also responsible for ensuring strong alignment with, and becoming a trusted advisor to, key functional leaders inside and outside of Procurement. This leader will also partner with business and sourcing leadership in Humana’s business segments to drive enterprise-wide value.


  • Build, develop, and manage team of 5-8 Category Managers engaged in end-to-end Sourcing activities, driving administrative cost savings across the enterprise

  • Act as a trusted advisor with key business leaders by providing a forward thinking strategy, considering internal / external factors, that aligns to Humana’s overall business objectives and values

  • Develop risk- and probability-adjusted multi-year savings forecasts and annual savings goals

  • Lead teams in developing category strategies based on sourcing profession best practices, including supply market analyses, Porter’s Five Forces, should-cost models, process and domain expertise

  • Leverage internal and external resources, as part of the operating model, to deliver results in the most effective and efficient way

  • Implement staff training and development programs to enhance general leadership skills, sourcing expertise, and domain knowledge

  • Oversee analysis of qualitative and quantitative supplier characteristics, including supplier capabilities, supplier goals and objectives, risk profile, and supplier's financial position for requisite categories

  • Develop programs to achieve corporate supplier diversity objectives

  • Manage and lead team through all sourcing activities, including RFI/RFP development and implementation

  • Work collaboratively with the Continuous Improvement team for multi-business unit project implementations

  • Actively engage in long-term strategic planning for the full Procurement organization to build capabilities and achieve roadmap goals for FY19 and beyond.

  • Drive corporate compliance to the preferred-supplier program via end-user change management and communications programs

  • Partner with the Strategic Sourcing Lead team to appropriately triage projects between savings-focused strategic initiatives and tactical quick-hit initiatives

  • Work closely with Procurement Operations and Corporate Payables to ensure a seamless end-to-end experience for associates

  • Drive change and behavior through influence, not mandate

Required Qualifications

  • 4-year degree or equivalent experience

  • At least 8 years of relevant sourcing experience

  • 2 or more years of IT procurement experience (software and/or hardware)

  • Experience leading and coaching category managers

  • Demonstrated experience in defining the vision, mission, strategy and tactics for the areas of responsibility

  • Outstanding communication (oral and written) and interpersonal skills, including assertiveness, courage, and the ability to influence others

  • Excellent relationship management skills, demonstrating mature confidence and integrity

  • Demonstrated ability to work autonomously, both as a lead and as a part of a team

  • Ability to work in a team environment to collate and act upon feedback from all levels within the business and sourcing environments

  • Ability to manage multiple priorities of business partners in a complex, multi-business segment environment

  • Ability to assimilate, analyze, draw conclusions, and make recommendations from multi-faceted and often ambiguous data

  • Ability to motivate project team members and stakeholders to meet established deadlines

  • Ability to be flexible and willing to learn new skill sets quickly as the need arises

  • Must have accessibility to high speed DSL or cable modem for a home office (satellite internet service is NOT allowed for this role); and a minimum internet connection speed of 10M x 1M

  • Up to 20% overnight travel is located outside of Louisville, KY

Scheduled Weekly Hours


About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

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