JPMorgan Chase API and Partnership Product Manager - Executive Director in Chicago, Illinois
The Commercial Banking Digital team is responsible for digital (.com, mobile, API) channel management, product management and commercialization for the JPMorgan Chase's Commercial Bank segment. Commercial Banking is a top provider of banking services to wholesale clients from small businesses to large, complex businesses with domestic and international needs.
JPMorgan is seeking a highly effective Digital Product Manager to lead the team that focuses on the evolution of our Commercial Bank APIs/partnership strategy, execution, support and scale. The team transforms our clients' treasury management organization by fully automating banking responsibilities directly or via our strategic partnerships across industries and geographies.
Key responsibilities include:
Partner with our clients, fintech, ERP, TMS and ecosystem partners to define and champion capabilities for the Commercial Bank persona and our connectivity capabilities
Build and deliver upon a best in class product roadmap to deliver a clear vision across partner integrations and direct with clients with a razor-sharp focus on solving client needs
Manage key partnerships, working with various internal stakeholders to ensure ongoing success
Champion and demonstrate our solutions as a subject matter expert by clearly articulating product positioning benefits, and value proposition for clients of varying levels of technical and financial understanding
Collaboration with the larger team on thought leadership, market insight and competitive positioning
Grasp complex technical topics and abstract key issues and risks into an actionable form
Establish and achieve key performance indicators including usage, time to market and client growth
Manage a high performing team as collaboration partners on the above and scale that team as needed to meet new opportunities
10+ years of product management experience within financial services
Knowledge of API technologies, Wholesale Payments products, ERP/TMS systems and modern technology stacks preferred
Experience evaluating, rationalizing, and partnering with strategic technology integrations to support product and business outcomes
Hold a deep empathy for customers and are motivated to empower an optimal experience on their behalf
Authentic and credible communication and presentation skills that understand the details yet clearly articulates the higher-level value and technical rational
Experience in managing a team and superior influencing and relationship management skills across business partners
Positive, team-oriented attitude and inspiring leadership skills
Works well within a fast paced and dynamic environment with a high degree of both business and technical acumen
Bachelor's degree required; MS or MBA preferred
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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