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Anthem, Inc. Account Service Coordinator in Chicago, Illinois


SHIFT: Day Job

SCHEDULE: Full-time

ZipDrug is a proud member of the Anthem, Inc. family of companies, and delivers on our mission to provide greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Account Service Coordinator

Work location: Jersey City, NJ

Responsible for providing advanced customer service representation for accounts.

Primary duties may include but are not limited to:

  • Maintain and grow relationships with external pharmacy partners.

  • On-board and ensure expectations are aligned for partnerships.

  • Streamlines complex claims, and enrollment issues.

  • Makes routine account visits or virtual check ins to ensure KPI's and expectations are met.

  • Coordinates meetings for training on any software updates.


  • Requires a BA/BS; 3 years of related experience; or any combination of education and experience, which would provide an equivalent background.

  • Account management experience preferred.

  • Travel may be required.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS42741-Chicago-Chicago