Six Flags Guest Services Team Member in Cherry Valley, Illinois
Essential Duties and Responsibilities:
In-Park Duties and Responsibilities
Greet the Guests and assist the Guest with any questions and or/directional assistance while hosting in a friendly and courteous manner.
Conduct all business with a professional, courteous, and friendly attitude toward both Guests and fellow Team Members.
Utilize the various park information resources to stay updated on the daily activities and operational information needed to assist our Guests.
Check to ensure the number of tickets and Season Passes presented meets the amount of Guests entering the Park.
Scan all Guests’ tickets and Season Passes to ensure that they are valid.
Accurately operate a computer system to create a Season Pass using register or online media.
Stamp hands for re-entry.
Use a cash register to perform transactions (cash/credit card), make change, and provide media to the Guests.
Maintain strict accountability of cash bags, media, coupons, etc.
Safely transport a minimum of a 10lb cash bag to and from Cash Control.
Cashiers must maintain strict accountability of media such as cash and credit card slips.
Proactively suggest available options such as Season Passes, Season Pass Parking and other passes to Guests as they make their purchase decision.
Willing and able to work the various positions with in the Guest Services Department.
Attend required H.R. Discovery, Guest Services Department Training, and unit specific training.
Adhere to all park and department policies.
Assist with other Guest Services Department functions as directed by leadership.
Maintain cleanliness standards in all Guest Services locations and throughout the park.
Team Member Expectations
Maintain proper grooming and uniform guidelines at all times.
Follow and enforce all park policies and procedures in a fair and consistent manner at all times.
Must have strong teamwork skills and the ability to work well with others.
Excellent communication skills to interact effectively with Guest, other Team Members, and leadership.
Ability to handle multiple projects, while paying close attention to details.
Use efficient time management to complete required tasks and projects.
Skills and Qualifications:
Must be at least 16 years old.
Able to work 25-40 hours per work, varied shifts, including days, nights, weekends, and holidays.
Communicate effectively in the English language, including the ability to read, speak, and understand.
Cash handling experience preferred.
Capable of standing at a fixed position for several hours in all weather conditions, such as rain, sun, wind, cold, etc.
Able to work efficiently in a fast-paced environment.
Must be able to lift 10 pounds consistently, and stand/walk on various surfaces for extended periods of time.