Novo Nordisk Educator - Diabetes - Southern Illinois in Carbondale, Illinois
About the Department
The Diabetes Sales Team leads the US sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world class therapies for the treatment of diabetes, obesity, and the reduction of adverse cardiovascular events. As part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ensure that the latest therapies and products reach the people who need them most.
At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, growth hormone-related disorders and rare bleeding disorders. We use our skills, dedication and ambition to help people with diabetes and other chronic or rare diseases. We are looking for individuals who want to do the same. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready to realize your potential?
Responsible for working with health system accounts and networks to execute the Diabetes Education Program strategy. Interacting with health system key opinion leaders (KOLs), providers, quality, care coordinators, advanced practice providers, and the like to identify their poorly controlled diabetes populations and support their efforts to deliver better care through diabetes education and training following ADA Standards of Care and relevant treatment guidelines. This position will report through commercial health system leadership and is part of the account teams focused on establishing Novo Nordisk as the leader in diabetes care and increasing the demand for the NNI diabetes portfolio of products.
Externally, the Diabetes Educator maintains relationships with physicians, advanced practice providers, pharmacists, nurses, patients and other key personnel within targeted health system accounts. Additionally, the diabetes educator will interact with key health system departments including quality, care management, population health, diabetes treatment centres, and other key departments focused on improving diabetes management across the system population. Internally, the Diabetes Educator reports to the Health Systems Diabetes Educator Manager (HSDEM). The Diabetes Educator primarily aligns and liaises with the Health System Account Manager (HSAM) and/or other internal key health system account management as part of NNIs coordinated approach to health system engagement. Other key internal stakeholders include sales, market access, marketing, and medical personnel. This position is part of Novo Nordisk Inc (NNIs) commercial organization and is responsible for key commercial performance and deliverables.
Work with health systems accounts to identify “at risk” patient populations and utilize diabetes education following the American Diabetes Association (ADA) Standards of Care and other relevant treatment guidelines to appropriately recommend the most appropriate Novo Nordisk’s products and solutions approved for the customer’s needs
Leverage PHM priorities/value-based models to change health system and provider behaviour
Maximizes opportunities with NNI brand strategies, pull-through and support programs to improve diabetes care
Coordinate closely with NNI’s health system account teams to establish Novo Nordisk as the preferred diabetes care partner
Localize approach and provide education and support based on health system priorities, opportunities and needs
Coordinate with sales to competitively differentiate NNI, drive portfolio volume and improve patient outcomes
Develops productive relationships with key decision makers responsible for the direct management and care for the “at risk” diabetes patient population (E.g., providers, care coordinators, quality, population health, clinical pharmacy)
Educate providers on strategies to improve NNI diabetes medication adherence and collaborate with the health system account teams to leverage opportunities to train health care professionals on the proper use, handling and administration of Novo Nordisk products
Delivers education and provider support tactics that align to the internal health system account team plans and key business deliverables
Implement diabetes curriculum and direct overall provider/staff training and education liaising directly with the NNI account teams
Provide enhanced awareness of the Novo Nordisk diabetes portfolio and patient support programs
Serves as an NNI ambassador and trusted advisor in diabetes education for health system accounts
Coordinate on the delivery of innovative programs and solutions within health care systems
Adapts educational initiatives and tactics to stay current with the market trends and opportunities
Implements customized educational programs based on customer needs
Communicate and share actionable field insights and customer opportunities to field leadership
Demonstrates openness to coaching and direction and business agility
75-90% overnight travel required; Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.
A Bachelor’s degree is required
3+ years of relevant diabetes clinical experience required
Registered Nurse, Registered Dietitian, Physician Assistant, Nurse Practitioner, Pharmacist, or other NCBDE recognized disciplines required
A Certified Diabetes Educator (CDE), Certified Diabetes Care and Education Specialist (CDCES), or currently eligible to sit for the CDCES exam. Successful candidate must obtain CDCES certification within the first 6 months of employment if not certified at the time of hire. Other equivalent Diabetes Education certification or professional programs will be considered.
Complete understanding and application of principles, practices, and standards in diabetes care
Current knowledge of health care trends and “at risk” population management principles
Deeper understanding of Advanced Alternative Payment Models and other quality incentives that are focused on value-based care and pay for performance
Current health system account experience a plus
Cardiovascular experience a plus
Strategic thinker with proven ability to drive results
Ability to work independently in a field-based role required
Bilingual (i.e. fluency in Spanish and English) may be required for some areas of the country
Excellent verbal/written communication skills are required
Intermediate computer skills required (Windows, Word, Excel)
Prior computer experience using sales data/call reporting software preferred
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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