Sonoco Plant Quality Manager in Batavia, Illinois

The Plant Quality Manager is responsible for providing leadership to a large or complex plant in the area of maintaining and improving the quality systems as prescribed by the Division and the corporate standards. Duties include management of change control, data collection schemes, test methods & equipment, standard instructions, audits, manuals, and other routine quality systems areas. The PQM also must direct the activities of hourly quality staff when applicable. Other duties include training plant personnel in quality processes; facilitating improvement teams; managing compliance to specifications; and acting as product safety team leader, if applicable. In addition, Plant Quality Managers must serve as the point of contact with customers for product or service quality.

  • Provide hands-on management of the elements of the QMS (Quality Management System.) These include quality action plans, corrective actions, supplier quality management, customer complaints, standard work, audit processes, standard procedures, test methods, and process controls.

  • Ensure Business Unit systems are tied into corporate standards via reviews and audits

  • Responsible for managing all change control and line validation

  • Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, on-time and in-full deliveries, SPC reporting, losses, product safety, internal, third party & customer audits and Change Control processes.

  • Where applicable, manage the food safety team and organize its work, ensure relevant training and education of the food safety team members, ensure the food safety management system is established, implemented, maintained and updated, and report to the organization's top management on the effectiveness and suitability of the food safety management system

  • Independently manages customer interactions as it relates to product or service quality

  • Participate on teams and lead efforts toward continuous improvement initiatives within the plant

  • Identify, define and promote awareness of customer requirements for the plant.

  • Participates in cross-divisional teams or audits.

  • Active member of the plant leadership team.

  • Some level of travel required.


4-year degree required

2+ years experience in manufacturing related role

Analytical skills; statistical analysis proficiency; green belt certification a plus; leadership experience; strong verbal & written communications skills; proficiency in Word, Power Point, Excel, statistical software

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Sonoco is a $5 billion global provider of consumer packaging, industrial products and packaging supply chain services. When collaborating with our customers, we leverage our deep knowledge of material science, our i6 Innovation Process™, and our industry-leading packaging and services portfolio to create impactful customized solutions that build stronger brands.

We produce packaging for many of the world’s most recognized brands, in markets such as appliances and electronics, automotive, beverages, confection, construction, converted paperboard, fresh and natural food, frozen and refrigerated food, shaving, home, lawn and garden, medical/pharmaceutical, pet care, powdered beverages, recycling and snacks.

Sonoco’s operations consist of our global consumer packaging businesses (rigid paper and closures, flexibles and plastics); our display and packaging division (high-impact retail displays and packaging supply chain management); our industrial businesses (tubes and cores, reels and spools, uncoated recycled paperboard and Sonoco Recycling, one of the world’s largest recyclers); and our Protective Solutions division (custom-designed protective, temperature-assurance and retail security packaging solutions and highly engineered components).

From our headquarters in Hartsville, S.C., and more than 300 operations in 33 countries, we serve customers in 85 nations.