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Sodexo General Manager 2 - Environmental Services / Custodial in AURORA, Illinois

Unit Description

Join a team where patients are at the heart of everything we do!

Sodexo Healthcare is hiring a passionate General Manager/Director of Environmental Services at our client, Rush Copley Medical Center, located in the suburbs of Chicago in Aurora, IL . Rush Copley is a 210-bed acute care hospital and is part of the Rush University System. This position will direct Environmental Services and linen operations and will oversee a team of up to 75 employees.

Key Responsibilities:

  • Provides a clean and safe environment for patients, visitors and staff;

  • Works with the Environment of Care Committee and Infection Prevention Director;

  • Effectively manages the Unit Operating System;

  • Responsible for driving client and patient satisfaction scores;

  • Supports a diverse and inclusive workforce.

We are looking for a candidate who:

  • Has previous Environmental Services/Housekeeping Management experience in a hospital or healthcare environment preferred;

  • Possesses strong leadership skills with the ability to work independently to drive program compliance and reach project target dates of completion;

  • Has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;

  • Is proficient with MS Office including Outlook, Word, Excel.

Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.

Key Duties

  • Establishes safe work environment for clients/ customers/staff.

  • Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement

  • Fully implement and adhere to the Sodexo Clients for Life process

  • Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.

  • Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.

  • Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

  • Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.

  • Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions

  • Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership

  • Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience – 3 years

Basic Functional Experience – 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


System ID 674554

Category Environmental Services / Custodial

Relocation Type No

Employment Status Full-Time