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Abbott Clinical Support Specialist– Abbott Point of Care (Remote) in Abbott Park, Illinois

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Abbott Point of Care is a global leader in providing critical medical diagnostic and data management products for rapid blood analysis that are intuitive, reliable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers. By delivering lab-quality results in minutes, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.

Our Clinical Affairs Team has an opportunity for a Clinical Support Specialist . The Clinical Affairs Support Specialist will support the Clinical Affairs Program Team, by providing i-STAT system training, developing training materials, troubleshooting support to the clinical sites, as needed following the approved clinical study protocol and supporting documents. The Clinical Affairs Support Specialist may also provide product and field knowledge during clinical planning, study design, protocol and/or workflow development.

WHAT YOU’LL DO

  • Develop training materials to be used during the clinical site staff training following the approved protocol, workflow and product labelling.

  • Provide and document i-STAT system training, either in person or remotely via video conference, to Clinical Site staff during Site Initiation Visits, re-training and expansions during the clinical studies, following the approved clinical study protocol and supporting documents.

  • Assess and document proficiency after training for all site staff following approved clinical study documents.

  • Serve as i-STAT system Subject Matter Expert (SME) resource providing effective and efficient product knowledge and troubleshooting following clinical study approved documents.

  • Document all communication with sites to the CRA’s.

  • Apply clinical and technical expertise to train Abbott staff for clinical trials and applicable commercial launches.

  • Communicate to study team proactively and in a timely manner, all study and site updates critical to clinical priorities.

  • Provide feedback on clinical planning, study design, protocol development and supporting documents with clinical affairs, R&D or cross-functional teams.

  • Act as an additional resource for technical questions and troubleshooting.

  • Identify and adapt to shifting priorities and competing demands. Remaining current on developments in the field of expertise including clinical and i-STAT product knowledge, competitive positioning and published scientific and economic evidence.

  • Develop and execute training strategies; utilize available resources effectively; lead and/or participate on cross-functional teams;

  • Cultivate relationships with clinical sites.

  • Mentor / train new staff; serve as lead i-STAT System SME

  • Understand and comply with applicable EHS policies, procedures and guidelines

  • Responsible for implementing and maintaining the effectiveness of the Quality System

EDUCATION AND EXPERIENCE YOU’LL BRING

Required

  • Bachelor's degree, preferably in Medical Technology, Nursing, Respiratory Therapy or a related medical field of study;

  • Skilled in the use of technology, and able to utilize video conference tools to provide training.

  • 4+ years of working in the healthcare field with 2+ year in a clinical hospital position

  • Expert with the APOC i-STAT system, or other similar device.

  • Influence and lead both with and without direct authority.

  • Ability to clearly, concisely and accurately communicate (written and oral)

  • Ability to confidently speak in public and lead training groups

  • Form and develop long-term strategic and professional relationships; display socially and professionally appropriate behavior.

  • Ability to work independently and in groups

  • Demonstrated leadership skills, initiative, critical-thinking and problem-solving skills

  • Strong organization and time management skills

  • Background of superior customer service

  • Willing and able to travel by all means of transportation (including overnight travel) up to 25% of the time to support business goals.

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development , with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities *Learn more about our benefits that add real value to your life to help you live fully: * www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx) Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @Abbott News and @AbbottGlobal.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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